Terms & Conditions – YachtClear

Effective Date: 30th August, 2025
Operated by: Arthbound International (Proprietor: Parth Damani)
Registered Address: 204, Shivam Appartment, Dharam Nagar Road, A.K. Road, Surat, Gujarat, India – 395008
GSTIN: 24MZWPK6841A1ZX | IEC: MZWPK6841A

1. Service Overview

YachtClear (“we,” “our,” or “us”) provides an online document submission and forwarding service for yachts requiring port clearance. Captains, owners, managers, or authorized representatives (“you,” “your”) can upload all required clearance documents to YachtClear, and we will organize and forward them to the local agent for port clearance.

We do not replace local agents or port authorities. We only act as a digital processing platform.

2. Fees & Payments

• €30 (thirty euros) is charged per submission per arrival.

• This fee covers document collection, organization, and electronic forwarding for one yacht arrival.

• The fee is not charged per document but for the complete package per arrival.

• Payments are processed online in EUR.

• All service charges are treated as export of services from India under GST rules (with valid LUT).

3. What’s Included & Not Included

Included:

• Secure online document upload.

• Organization and forwarding of documents to the selected local agent.

• Email confirmation once submission is completed.
  
  

 Not Included:

• Agent fees, port authority charges, customs, or immigration costs (these are payable directly to the agent/port).

• Legal or regulatory responsibility for clearance approvals (we only forward documents).

4. Agent Partnerships

• YachtClear is free for agents. Agents receive documents in a clean, organized format without needing to chase clients.
  Agents remain independent and may charge their own professional fees directly to clients.

5. Refund Policy

• Fees are non-refundable once a submission has been processed.

• If a technical error prevents submission from our system, YachtClear will either:
  a) reprocess the submission free of cost, or
  b) issue a service credit for the next clearance.

6. Liability Disclaimer

• YachtClear is a document management service only.

• We are not responsible for:

  • Clearance delays caused by local authorities or agents.

  • Incorrect or incomplete documents provided by the user.

  • Costs or damages arising from port or immigration refusals.

• Maximum liability, if proven, will never exceed the service fee (€30).

7. User Responsibilities

By using YachtClear, you agree to:

• Provide true, complete, and accurate documents.

• Ensure that your yacht complies with all local, national, and international maritime regulations.

• Authorize YachtClear to forward your uploaded documents to your chosen agent.

8. Data & Privacy

• Uploaded documents are stored securely and only shared with the designated agent for clearance.

• We comply with international data handling practices.

• We do not sell or misuse your personal or yacht information.

(See Privacy Policy for full details)

9. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of Surat, Gujarat, India.

• For international users, YachtClear acts as an export service provider under Indian law.

10. Contact Information

• For questions, disputes, or support:

• Email: support@yachtclear.online
  WhatsApp: +91 63536 32912
  Address: 204, Shivam Appartment, Dharam Nagar Road, A.K. Road, Surat, Gujarat, India – 395008